![]() Frequently Asked Questions Will my personal information be sold or given out? No. Your personal information will NOT be sold or given out. Please see our privacy policy. What is the purpose of your mailing list? Our mailing list is provided for your convenience. From time to time we run sales or specials, details will be sent to our mailing list. Additionally, information or news pertaining to Pat's Tack Shop may occasionally be sent. You should sign up on our mailing list to ensure that you don't miss out on any specials or sales. Some offers may be exclusively offered to members of our online mailing list. What if I have a question that is not answered on your website? You may contact us at (716) 537-2616 during normal business hours or use our online form. Is my credit card information safe? Yes, your credit card information is safe. All credit information is taken over a secure connection and is then encrypted using PGP Encryption before being sent to us. What if I don't see what I want or need? We do not have all our merchandise listed online, only our bestsellers. If you need something that is not listed please contact us directly to see if we carry what you are looking for. How do I contact you? You can contact us via our online form or you may call us at (716) 537-2616 during our normal business hours. Please see our Contact page for our hours of business. What is your Return Policy? You can view our Return Policy here. What is your Privacy Policy? You can view our Privacy Policy here. Pat's Tack & Western Wear, 7687 Olean Rd. (Rt. 16), Holland, NY 14080 |